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Privacy Policy

Update On: 31/12/2024

Effective Date:  31/12/2024
Al Hasnain Umrah Travels (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.
 
1. Information We Collect
 
  1. Personal Identification Information:
    • Name, email address, phone number, and mailing address.
  2. Travel Information:
    • Passport details, travel dates, and preferences for Umrah packages.
  3. Payment Information:
    • Credit/debit card details and billing address (processed securely).
  4. Technical Data:
    • IP address, browser type, and browsing behavior on our website.
2. How We Use Your Information
The information we collect is used for the following purposes:
  1. To provide and manage Umrah services.
  2. To process payments and bookings securely.
  3. To communicate with you about your booking, offers, or updates.
  4. To improve our website and user experience.
  5. To comply with legal and regulatory requirements.
3. How We Protect Your Information
We implement strict security measures to protect your personal information, including:
 
  1. Encryption: Secure transmission of sensitive data using SSL encryption.
  2. Access Control: Limiting access to authorized personnel only.
  3. Regular Monitoring: Conducting security audits and monitoring for vulnerabilities.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
  1. Service Providers:
    • Third-party vendors assisting with payment processing, travel arrangements, or customer support.
  2. Legal Authorities:
    • If required by law or to protect our legal rights.
5. Cookies and Tracking Technologies
 
Our website uses cookies to enhance your browsing experience. These cookies help us:
  1. Understand user preferences and improve our services.
  2. Analyze website traffic and usage.
  3. Provide targeted advertisements (if applicable).
You can manage your cookie preferences through your browser settings.
 
6. Your Rights
You have the following rights regarding your personal information:
 
  1. Access and Correction:
    • Request access to your data and update inaccuracies.
  2. Deletion:
    • Request the deletion of your data where legally permissible.
  3. Objection:
    • Object to certain types of data processing.
To exercise these rights, please contact us at [umrah@al-hasnain.com].
 
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before sharing any personal information.
 
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
 
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us: